CareBid Healthcare Pvt. Ltd.

Effective Date: 15th March 2026

CareBid Healthcare Private Limited (“CareBid”, “we”, “our”, or “us”) is committed to protecting the privacy and security of personal and health information of patients who use our website carebid.in and related services.

This Privacy Policy explains how we collect, use, disclose, and protect patient information in accordance with international data protection standards and healthcare privacy principles.

1. Scope of This Policy

This Privacy Policy applies to all users who access or use the CareBid Healthcare platform, including:

• Patients
• Patient representatives or family members
• Visitors to the website
• Individuals submitting medical records or treatment requests

By using our platform, you agree to the practices described in this policy.

2. Information We Collect

Personal Information
We may collect personal information including:

• Full name
• Date of birth / age
• Gender
• Phone number
• Email address
• Location or address
• Identity details when required

Health and Medical Information
To provide healthcare guidance and treatment coordination, we may collect:

• Medical reports
• Diagnostic results
• Prescription information
• Health conditions and symptoms
• Treatment history
• Surgery or procedure requirements

Technical Information
When you access our website, we may collect:

• IP address
• Device information
• Browser type
• Website usage data
• Cookies and analytics data

3. Purpose of Data Collection

Patient information is collected only for legitimate healthcare and operational purposes including:

• Connecting patients with suitable doctors, hospitals, and healthcare providers
• Evaluating medical reports to assist in treatment coordination
• Facilitating consultations and surgical procedures
• Providing healthcare guidance and support
• Improving the quality and safety of our services
• Communicating treatment options and updates
• Compliance with legal and regulatory requirements

We do not use patient data for unauthorized commercial exploitation.

4. Legal Basis for Processing Data

In accordance with international privacy standards, CareBid processes personal data based on:

• Patient consent
• Healthcare service delivery
• Legal and regulatory obligations
• Legitimate interests related to improving healthcare services

Patients may withdraw consent at any time, subject to legal limitations.

5. Data Sharing and Disclosure

Patient information may be shared only with authorized parties including:

• Registered doctors and healthcare professionals
• Partner hospitals and healthcare organizations
• Diagnostic centers involved in patient care
• Authorized CareBid healthcare coordinators
• Legal or regulatory authorities when required by law

CareBid does not sell, rent, or trade personal health information to third parties for marketing purposes.

6. Data Protection and Security

CareBid implements strong administrative, technical, and organizational safeguards to protect patient data, including:

• Secure servers and encrypted communication
• Access control for authorized personnel only
• Data confidentiality agreements
• Regular monitoring and security updates

Despite these measures, no internet system can be guaranteed as completely secure.

7. International Data Transfers

As CareBid may coordinate healthcare services across different regions, patient information may be shared with healthcare providers located in other jurisdictions when necessary for treatment coordination. All such transfers are conducted with appropriate safeguards to maintain data protection standards.

8. Data Retention

Patient information is retained only for the period necessary to:

• Provide healthcare services
• Maintain medical coordination records
• Comply with legal and regulatory obligations

After this period, data may be securely deleted or anonymized.

9. Patient Rights

Patients have the right to:

• Access their personal data
• Request correction of inaccurate information
• Request deletion of personal data (where legally permissible)
• Withdraw consent for processing
• Request restriction of data processing
• Request information about how their data is used

Requests can be submitted using the contact information below.

10. Cookies and Website Analytics

Our website may use cookies and similar technologies to:

• Improve user experience
• Analyze platform usage
• Enhance service functionality

Users can control cookie settings through their browser preferences.

11. Third-Party Links

The CareBid platform may contain links to third-party healthcare providers or services. CareBid is not responsible for the privacy practices of external websites. Users are encouraged to review the privacy policies of those websites.

12. Policy Updates

CareBid Healthcare may update this Privacy Policy periodically to reflect changes in regulations or services. Updated policies will be published on the website.

13. Contact Information

For questions regarding this Privacy Policy or patient data protection, please contact:
CareBid Healthcare Private Limited
Website: carebid.in
Email: carebid.in@gmail.com